House rules

In order to ensure that your stay at Apartamenty Przemyśl is a successful one, please read the house rules below. These rules set out the conditions for using the service of renting the apartments located in Przemyśl at ul. Dworskiego 11 through the website apartamentyprzemysl.pl, which belongs to the company Przedsiębiorstwo Produkcyjno-Handlowo-Usługowe Import Eksport „CHOMBUD” Mariusz Chomik.

Please note that making a booking is tantamount to accepting the provisions of these House Rules. At the moment the booking is made, the rental agreement is deemed to have been concluded.

Booking an apartment

1. An apartment is booked by sending the completed booking form available on the apartamentyprzemysl.pl website or by sending an enquiry to the e-mail address: biuro [at] apartamentyprzemysl.pl
2. After sending the booking form or the enquiry, the client receives a confirmation of the booking at the e-mail address they have provided.
3. The booking document contains all the information relating to the payments, the date of the booking and the deadline for paying the deposit.
4. A deposit amounting to 30% of the total sum must be paid by the indicated deadline where the booking is made at least 72 h before arrival.
5. The deposit paid is non-refundable and is tantamount to acceptance of these house rules and of the price offer, which is not subject to change.
6. An earlier departure of the guest, for reasons beyond the control of the owner of the apartment, does not entitle the guest to demand a refund of the amount for the service that was not used.
7. Failure to pay the deposit by the indicated deadline results in the booking being cancelled.

Guest arrival

1. Arrivals of guests who pay on site take place between 14:00 and 22:00 (on Fridays and Saturdays 14:00-23:00). Guests who have paid the full amount for the stay in advance receive, by e-mail and by SMS, the access code to the main door of the building and to the booked apartment.
2. The apartment is rented per night.
3. On arrival the guest is obliged to present a valid identity document (identity card, passport) and to pay the remaining amount due for the stay in cash or to present proof of payment.
4. At the moment the apartment is handed over, a handover report is drawn up which contains information on the condition and the equipment of the apartment.
5. The room access cards are handed over only after the above formalities have been completed.
6. The Tenant has the right to refuse to issue the card or to order the immediate vacating of the apartment when the guest does not hold a valid identity document, is under the influence of alcohol or other intoxicants, behaves in an aggressive manner or does not comply with the rules of the property.

Guest departure

1. The client vacates the apartment by 11:00.
2. Failure to vacate the apartment by 11:00 on the planned day is tantamount to consent to pay for a further night.
3. There is no check-out at reception. Guests are asked to leave the magnetic card in the box on the ground floor.

Cancellation and change of a booking

1. In the event of withdrawal from the booking, the deposit paid is non-refundable.
2. In the event of a shortening of the stay or of withdrawal from the booking, the client is obliged to cover 100% of the cost of the accommodation if this took place less than 72 h before arrival.
3. A change of booking is possible once the availability of the apartment and the absence of a clash of rentals have been established, during a telephone call to the number +48 791 782 791.

Stay of animals

The stay of animals in the apartment is not accepted.

Final provisions

1. By approving the house rules in the booking process, the client consents to the processing of their personal data by the company P.P.H.U. „CHOMBUD” for the purposes of carrying out the booking and the cooperation, in accordance with the GDPR. Providing the data is voluntary but necessary in order to carry out the booking. The details are described in the privacy policy.
2. An absolute smoking ban applies in all apartments. In the event of a breach of the ban, the company will charge a penalty of 500 zł.
3. A client staying in the apartment is obliged to respect the rules of good manners and good neighbourliness and to observe the night-time quiet hours applying between 22:00 and 07:00.
4. During the night-time quiet hours, only the persons renting the apartment may be present in it. If third parties are present without the consent and knowledge of the owner, the company may charge a penalty of 200 zł per person.
5. The company accepts no liability for items left in the apartment.
6. In the event of unforeseen circumstances beyond the company's control which make the proper functioning of the apartment impossible, the company reserves the right to change the apartment to one of a standard equal to or higher than the one booked.
7. Please send complaints to biuro [at] apartamentyprzemysl.pl.
8. The company accepts no liability for inconveniences arising during the stay connected with a failure in the supply of utilities, renovation works or noise.
9. If the magnetic card is lost, the client will be charged a fee of 50 zł.

The rules for processing personal data are described in the privacy policy.